Lish Cancellation Policy

Many of our chef partners are independent entrepreneurs who offer Lish exclusive menus that aren't available anywhere else. Our chefs begin purchasing supplies and preparing your meals in advance. In order to keep good working relationships with them and continue offering you the high quality and variety you've come to expect from Lish, we have a clear cancellation policy that fairly compensates them for their time and materials.

We understand that there are rare cases where last-minute emergencies lead to cancellations, and in those instances we ask that you reach out as soon as possible and we will work with you to reach an equitable agreement. As always, we are here to advocate for you, our clients!  

Our cancellation policy is as follows:

  • Cancellations made at least two business days in advance of the meal date have no fee.
  • Cancellations made within 2 business days of the meal will be charged 50% of the meal cost. 
  • Cancellations made within 1 business day of the meal will be charged 100% of the meal cost.

This table shows when cancellations need to be made to have no fee:

To cancel a meal on

MON

TUES

WED

THUR

FRI

let us know by

~    12pm   ~

on

prior
Thur

Fri

Mon

Tue

Wed
 
 

As always, we welcome your feedback, questions and concerns.

Thank you for being a Lish customer.  It's an honor to serve you and your team!

 -The Lish Team