Lish Cancellation Policy
Many of our chef partners are independent entrepreneurs who offer Lish exclusive menus that aren’t available anywhere else. Our chefs begin purchasing supplies and preparing your meals in advance. In order to keep good working relationships with them and continue offering you the high quality and variety you’ve come to expect from Lish, we have a clear cancellation policy that fairly compensates them for their time and materials.
We understand that there are rare cases where last-minute emergencies lead to cancellations, and in those instances we ask that you reach out as soon as possible and we will work with you to reach an equitable agreement. As always, we are here to advocate for you, our clients!
Our Cancellation Policy
Our fees compensate our chef partners for the time and products they invest to prepare your orders.
- Cancellations made by 12pm/noon at least two business days in advance of the meal incur no fees.
- Cancellations made by 12pm/noon within 2 business days of the meal will be charged 50% of the meal cost.
- Cancellations made after 12pm/noon 1 business day before the meal will be charged 100% of the order total.
To cancel a meal on
let us know by
~ 12pm ~
Contact Us: Please let us know if you have any questions, concerns or suggestions for the above policies by emailing firstname.lastname@example.org.